Return policy | Showroom

We want you to be fully satisfied with your purchase. If for any reason you need to return an item, please review the following guidelines:

Notification: You must notify us of your intention to return an item within 14 days of delivery.
Condition: Returned items must be in good, unused condition to be eligible for a refund.
Restocking Fee: All returns are subject to a 30% restocking fee.
Shipping Costs: The cost of return shipping is the responsibility of the customer.
Original Charges: Original delivery charges paid at the time of your order are non-refundable.
Tracking: Once your return has been arranged, please send us the tracking information so we can monitor its arrival at our warehouse.

General Warranty: We are proud to offer a warranty on all our products.
Wood Restoration: For our wooden products, we offer a unique service where we can replace or repair any broken piece, provided that all broken fragments are returned to us.

Damaged, Missing, or Incorrect Items Should any items arrive damaged, missing, or incorrect, please:

Photograph the external/internal packaging, SKU labels, and the product.

Send these images with a description to our Customer Service team within 7 days of delivery.

If you have any questions or need assistance, please don’t hesitate to get in touch:

Email: info@showroom-egy.com

Phone: +20 100 511 7015