Returns Policy
نريدك أن تكون راضيًا تمامًا عن مشترياتك. إذا كنت بحاجة إلى إرجاع عنصر ما لأي سبب، يرجى مراجعة الإرشادات التالية:
نريدك أن تكون راضيًا تمامًا عن مشترياتك. إذا كنت بحاجة إلى إرجاع عنصر ما لأي سبب، يرجى مراجعة الإرشادات التالية:
المرتجع
- Notification: You must notify us of your intention to return an item within 14 days of delivery.
- Condition: Returned items must be in good, unused condition to be eligible for a refund.
- Restocking Fee: All returns are subject to a 30% restocking fee.
- Shipping Costs: The cost of return shipping is the responsibility of the customer.
- Original Charges: Original delivery charges paid at the time of your order are non-refundable.
- Tracking: Once your return has been arranged, please send us the tracking information so we can monitor its arrival at our warehouse.
Damaged, Missing, or Incorrect Items
- General Warranty: We are proud to offer a warranty on all our products.
- Wood Restoration: For our wooden products, we offer a unique service where we can replace or repair any broken piece, provided that all broken fragments are returned to us.
Damaged, Missing, or Incorrect Items Should any items arrive damaged, missing, or incorrect, please:
Photograph the external/internal packaging, SKU labels, and the product.
Send these images with a description to our Customer Service team within 7 days of delivery.
Contact Us
If you have any questions or need assistance, please don’t hesitate to get in touch:
Email: info@showroom-egy.com
Phone: +20 100 511 7015